Privacy policy

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you visit our site, we collect personal information that you provide to us, such as your name, address, e-mail address or language preference.

When you browse our site, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.

E-mail marketing (if applicable): With your permission, we may send you emails about our site, new products and other updates.

At the time of purchase, we ask you for personal information (Name/First name/Date of birth) on the person(s) intended to wear your Dcare bracelet and around whom you wish to operate the system. This information will be collected and retained solely for the purpose of validating the conditions of the "Death Guarantee" described in our Cloud Dcare Service Subscription Terms and Conditions or for marketing and product improvement purposes but will never be provided/sold to third parties.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to sign up for our newsletter, purchase products, subscribe to our subscriptions, ask us a question or register for one of our training courses, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How can I withdraw my consent?

If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@dcare.be or by mail at: Domintell SA rue de la Maîtrise 9, Nivelles 1400, Belgium

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our Terms of Use.

ARTICLE 4 - WORDPRESS & ODOO

Our site is hosted on OVH and WordPress. They provide us with the online platform that allows us to register you for our services.

Your data is stored in the Odoo data storage system and databases, and in the general WordPress application. Your data is kept on a secure server protected by a firewall.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the third party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third party service providers have their own privacy policies regarding the information we are required to provide to them for your registrations.

With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

You should keep in mind that some providers may be located or have facilities located in a different jurisdiction than you or we do. So if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a gateway located in the United States, your information used to complete the transaction could be disclosed under United States law, including the Patriot Act.

Once you leave our site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.

Links

You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 - SAFETY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose whether or not you want to allow them.

Facebook Pixel, which allows us to see a record of your activity on the site when you come to it through the Facebook or Instagram platform.

Google Analytics service for the collection of data on the browser, geolocation, language preference of the site audience.

_gat_gtag_UA_114791150_1, additional cookie from the Google Analytics service for managing a view

_gat_gtag_UA_146931515_1, additional cookie from the Google Analytics service for managing a view

gid, additional cookie from the Google Analytics service for selective data collection

viewed_cookie_policy, cookie from the Weglot translation plugin for analysis and data collection on the number of translated pages visited

weglot_allow_private, Weglot translation plugin cookie for selected language preferences

ARTICLE 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our site is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.

QUESTIONS AND CONTACT DETAILS

If you wish to: access, correct, amend or delete any personal information we have about you, make a complaint, or if you simply wish to have more information, please contact our Privacy Officer at info@dcare.be or by mail at :

Domintell SA

Privacy Standards Officer

Rue de la Maîtrise 9

1400 Nivelles

Belgium

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