Installation guide
Before using the Dcare system, you must install it.
A guided step-by-step tutorial is included in the Dcare app and is automatically launched at the first configuration.
In case of doubt, the following guide allows you to prepare and configure the system with textual/visual indications and tips.
If you have a problem with a particular step, you will find a button "Need help with this step?"This button will allow you to obtain more details and specific solutions to problems often encountered.
Quick start guide
A quick start guide (included in paper form in your Dcare KitKit) shows you the first steps to follow, from receiving your equipment to logging on to theDcare application. It is available here.
1. Turning on the Box
Check that your Dcare Box is powered on and connected to the Internet via the cable provided.
Preamble
Before starting the installation, your application will prompt you to Create a Domintell Cloud account.
Afterwards, the application gives you some indications and essential recommendations about your installation process.
Then tap "Next".
2. Scan your devices
Take your Dcare Box and scan its QR Code via your smartphone then touch " Next ". Then repeat the operation with the QR Code of each Plug and bracelet.
3. Validation of the scan
A summary screen allows you to verify that all your devices have been scanned.
If a device is missing, you can tap " Missing modules "to add one.
4. Configuration of the bracelet
Then comes the configuration of the Dcare bracelet.
This screen asks you to take the bracelet (that you will have scanned in step 2) to switch it to configuration mode then configure it.
To do this, press 4 times in a row the button, while maintaining the fourth press until the LED turns blue and flashes.
Then touch the buttons of scan and configuration in succession, leaving their boxes checked in the meantime, then tap " Validate ".
Repeat for every other bracelet.
5. Configuration of the Plugs
Now it's the turn of Dcare Plugs to be configured.
The operation is similar to the configuration of the Dcare bracelet (Step 4), except that the Dcare Plug must be set into a socket as close as possible to the Dcare Box during the configuration.
Repeat the operation as many times as you have Dcare Plugs. A confirmation message tells you when to move on to the next Dcare Plug.
Warning: The Dcare Plugs must be set and configured individually, one after the other, in the same socket near the Dcare Box. They must not be placed throughout the house at this time of configuration.
6. Positioning of the Plugs
Once the Dcare Plugs have been properly configured, they must be placed efficiently throughout the home. An ideal placement will allow an optimal coverage of the rooms of the building. The ideal placement is based on the following criteria (see also pictures below):
- Place all the Dcare Plugs as far apart as possible while covering as much space as possible between them (see example illustrations below).
- Avoid installing the Dcare Plugs in rooms that are not used very often or where people only pass through (night hall, toilets, hallway, etc.), or far from rooms that are used the most.
- Position the Dcare Plugs on walls, preferably unobstructed by furniture or any other obstacle.
- Once installed, do not unplug or move the Dcare Plugs again, otherwise you will lose the optimal functioning of the system.
7. Learning about the environment
Once the Dcare Plugs correctly configured, you must calibrate their positioning. That is to say, you must learn from your Dcare Plugs which positions correspond to which rooms.
Start by manually entering the name of each room in the house. Once done, tap " Validate " and confirm.
Here are some recommendations for rooms to enter:
- Enter only rooms that are used regularly (living room, kitchen, bedroom, etc.).
- Rooms with little traffic (night hall, laundry room, pantry, etc.) or very small rooms should not appear.
8. Rooms learning
After tapping " Finish ", a page dedicated to each room is displayed.
Theapplication then takes each of your rooms to start their " learning ". To do this, you will go through each room you have entered in the previous step.
The learning process is done room by room starting from their center (bracelet in hand) then approaching the walls (snail shell shape) for about 20 sec until the green light on the bracelet goes out. The calculation that follows can take up to 3 min.
At the end of each room "learning", tap " Next room ". Repeat the operation for each room entered in the previous step.
A confirmation screen allows you to add a forgotten room, otherwise tap "Validate".
9. Adding supervisors
Your Dcare system is now configured.
You must now enter the " supervisors " of your Dcare bracelet wearer (and choose whether or not to be one yourself).
The designated persons will be able to access the wearer's follow-up via the Dcare application. By entering their email address, they will receive an email from the Domintell Cloud service asking them to download the application and create a Domintell Cloud account with the email address concerned.
Note that the email address entered here will be the one used by the designated supervisors to create their Domintell Cloud account.
Tap " Validate "to continue.
10. Wearer information
Finally, for each Dcare bracelet scanned, enter the name of the wearer as well as the phone number that will be assigned to him/her.
This number will be used to call the wearer via a shortcut in theapplication in case of problem.
11. Customization of features
For this last step, theapplication offers you to customize the features of the system that might not be relevant to your loved ones.
Tap the slider to turn each feature on or off.
Exit detection: allows you to receive notification when the wearer leaves the home and when they return.
12. Installation complete!
Congratulations! Your Dcare system is now properly installed and configured. You can now begin caring for your loved one.
End by tapping " Follow-up ".
Contents
The Dcare technology meets the main needs of seniors for an extended care at home.